Every conversation about an event, in one place
Email, text messages and internal notes sit on one thread per guest, linked to their lead and event, so anyone on the team can pick it up.
Same product, four restaurant designs · sample data · click to enlarge
Main capabilities.
One thread per guest
Email, text and internal notes together, linked to the lead and event.
Branded emails
Guest emails in your restaurant’s design, previewed before sending.
Text templates
Ready-made texts with the guest’s link, sent one at a time from your restaurant’s line.
After-dining follow-up
A branded thank-you email after a visit or event. Campaigns are planned.
- AvailableGuest conversations
- LimitedBranded guest emails · Sending from your own email address needs setup with our team; until then staff text or copy the link
- AvailableText message templates · Sent one at a time from a connected phone line
- LimitedAfter-dining follow-up · Email follow-up only; campaigns are planned
How it works.
- 1Guest writes or calls
- 2Reply from the thread by email or text
- 3Notes stay with the event
- 4Follow up after the event
Why it matters.
- No conversation lost in a personal inbox
- Guests hear from your restaurant, not a vendor
Included from Tier 1
LeadForm and up
Capture better inquiries without replacing the event system you already use.
Build This PackageWorks together with.
Lead Management
Each inquiry lands in one list with its status, event, guest count and source. Open it to see exactly what the guest chose.
Learn moreGuest Portal
Each guest gets a private, branded link to their event: where it stands, what they ordered, and everything they need to review or sign.
Learn moreLeadForms
Guests plan their event on your own website, in your colors and photography, and send you a complete request instead of a half-filled form.
Learn moreSee it with your own menus
We walk you through the platform with sample data, set up around how your restaurant takes inquiries today.