Your Restaurant. Your Experience. One Powerful Platform.
From the first inquiry to the final event, ComfortCater brings your booking experience, guest communications, event management and operations together in one place.
One Platform. Your Restaurant’s Identity.
From your guest-facing booking experience to your team’s back office, ComfortCater adapts to your brand, your menus, and the way you run events.
Blends into your brand
Guests book on pages that look like your restaurant’s own website: your colors, photography, menus and rooms.
Runs the whole workflow
Inquiry, conversation, event, documents, calendar and kitchen: one record from first click to event day.
One backoffice
Your team manages leads, events, guests and operations from one place, on desktop or phone.
From First Inquiry to Event Day.
What the guest sees and what your team sees are the same record. Nothing is retyped between them.
Guest visits your website
The inquiry lives on your own site, in your brand, on desktop and phone.
Real ComfortCater screens · fictional restaurant and sample guests · click to enlarge
Your Website. Your Booking Experience.
The inquiry wizard takes on your restaurant’s colors, typography and photography, so guests stay inside your brand instead of landing on a different-looking platform.
An inquiry that feels like your restaurant
Guests choose an event type, pick a package and menu, tell you the details and review everything before they send it. Your team receives a complete request, not a half-filled form.
- Five guided steps: event type, menu, details, contact, review
- Your packages, menus, rooms and the prices you choose to publish
- On pages styled like your own website
The current inquiry, step by step · fictional restaurant and guest · click a screen to enlarge
Every inquiry, moving toward booked
Each inquiry lands in one list with its status, event, guest count and where it came from. Open it to see exactly what the guest chose, then convert it into an event.
- Received, reviewed and converted at a glance
- The guest’s package and menu selections on the lead
- Convert a lead into an event in one step
Same product, four restaurant designs · sample data · click to enlarge
Your whole season at a glance
Every event on one calendar, colored by status, filterable by event style. Open any event from the day it falls on.
- Prospect, tentative, definite and closed, by color
- Filter by event style and search by name
- Room, guest count and payment status on each card
Same product, four restaurant designs · sample data · click to enlarge
Every conversation about an event, in one place
Email, text messages and internal notes sit on one thread per guest, linked to their lead and event, so anyone on the team can pick it up.
- Email, text and internal notes together
- Each thread linked to its lead and event
- Owner, unread and status on every conversation
Same product, four restaurant designs · sample data · click to enlarge
Everything about the event, on one profile
Status, date, room, guest count, contact and the guest’s package selections, carried over from the inquiry and kept up to date by your team.
- Room, guest count and timing in one place
- Package and menu selections from the inquiry
- Documents and payments schedule beside the event
Same product, four restaurant designs · sample data · click to enlarge
Documents generated from the event itself
Proposal, contract, invoice, BEO and kitchen sheet all come from the same event record, so the menu and guest count on paper match what was booked.
- Proposal, contract and invoice
- Print or save as PDF, or share a link with staff
- Generated from the event’s own details
Same product, four restaurant designs · sample data · click to enlarge
A private page for every guest
Each guest gets a private, branded link to their event: where it stands, what they ordered, and everything they need to sign or pay.
- Event progress from inquiry to final payment
- Menu and order, with a way to request changes
- Proposals, contract, payments and documents
Same product, four restaurant designs · sample data · click to enlarge
What the kitchen needs, when it needs it
Every event produces a kitchen sheet and a banquet event order from the same record, with service time, guest count and what to make. A kitchen display puts the day’s sheets on a screen in the kitchen.
- Kitchen sheet: what to make, for how many, by when
- BEO for the front of house
- Kitchen display for the day’s events
Same product, four restaurant designs · sample data · click to enlarge
Set up the way your restaurant works
Lead forms, event types and rooms, menus, document templates, message templates and appearance are settings in your workspace, not custom code.
- Lead forms, event types and rooms
- Menus, document and message templates
- Users, appearance and your brand
Same product, four restaurant designs · sample data · click to enlarge
Three ways to start
Every restaurant is set up around how it already works, so every setup is quoted. Tell us what you need and we will recommend a tier.
Tier 1
LeadForm
Capture better inquiries without replacing the event system you already use.
- Branded LeadForms and General Inquiry
- Lead management and Custom Guest Links
- Branded emails and text templates
- Works beside your current event software
Tier 2
Events & Operations
Run every booked event from the same record the inquiry created.
- Everything in LeadForm
- Event calendar and event profiles
- Proposals, contracts, invoices and BEOs
- Guest portal and kitchen display
Tier 3
Complete Platform
Your website, menus and guest follow-up on the same platform.
- Everything in Events & Operations
- Restaurant website management
- After-dining follow-up
- Menu management in one place
Hardware such as displays and tablets is not included and is quoted separately. See pricing, add-ons and the full feature comparison.
Request a guided demo
We walk you through the platform with sample data, set up around the way your restaurant takes catering and event inquiries today.
- A walkthrough of the guest experience and the backoffice
- A recommendation for the tier that fits
- A quote, with nothing to install first
Prefer the full questionnaire? Tell us about your business.