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Pricing

Build the package your restaurant needs.

Pick a package, add what you need, and take the summary straight into your demo request. Every item says whether it works today.

Build your ComfortCater package

Pick your package

Start with the package that matches how your restaurant sells events.

What you get with LeadForm

Branded inquiry wizardShown on your demo call

LeadForm · 1 of 9

Illustrative demo data · fictional restaurant and guests

Branded inquiry wizard

Available

Guests plan on your website in five guided steps, in your colors and photography.

Add what else you need

Software is billed monthly; hardware, installation and services once. Anything your package includes is never charged again.

  • Kitchen Display SystemSoftwareAvailableThe day’s kitchen sheets on any browser or smart TV.

    Quoted with your package

    • InstallationNot required
    • HardwareA browser or smart TV you already own
    • Works withEvents & Operations and up · included from Events & Operations
    Requires Events & Operations
  • Additional Kitchen ScreensHardwareAvailableMore touchscreens we supply, each showing every sheet, one dining room or one event type.
    Hardware
    Quoted
    Installation
    Quoted
    • InstallationRequired, by our team
    • HardwareSupplied by us, per screen
    • Works withEvents & Operations and up
    Requires Events & Operations
  • Website Design and RedesignServiceAvailableOur team designs your restaurant website with the inquiry built in.
    One-time
    Quoted
    Monthly
    Quoted
    • InstallationNot required
    • HardwareNone
    • Works withEvery package
  • SMS AutomationSoftwareLimitedText guests their links and replies from your restaurant’s own number.
    Installation
    Quoted
    Monthly
    Quoted
    • InstallationRequired, by our team
    • HardwareNone
    • Works withEvery package
  • Email MarketingSoftwarePlannedSeasonal campaigns to past guests in your restaurant’s branding.

    Coming soon · never billed before it works

    • InstallationNot required
    • HardwareNone
    • Works withEvents & Operations and up
    Requires Events & Operations
  • Floor PlanningSoftwareAvailableDraw your rooms and table layouts and attach them to events.
    Monthly
    Quoted
    • InstallationNot required
    • HardwareNone
    • Works withEvery package · included from Events & Operations
  • Advanced AnalyticsSoftwarePlannedConversion, revenue and source reporting beyond the standard reports.

    Coming soon · never billed before it works

    • InstallationNot required
    • HardwareNone
    • Works withEvents & Operations and up
    Requires Events & Operations
  • Additional Restaurant LocationsSoftwarePlannedRun more than one restaurant from one account.

    Coming soon · never billed before it works

    • InstallationNot required
    • HardwareNone
    • Works withComplete Platform and up
    Requires Complete Platform
  • Premium OnboardingServiceAvailableWe load your menus, packages and templates and train your team.
    One-time
    Quoted
    • InstallationNot required
    • HardwareNone
    • Works withEvery package
  • Managed Event CoordinationServicePlannedOur team handles first replies and follow-up on new inquiries for you.

    Coming soon · never billed before it works

    • InstallationNot required
    • HardwareNone
    • Works withEvents & Operations and up
    Requires Events & Operations
  • Custom IntegrationsServiceLimitedConnections to the systems you already run, scoped with you.
    One-time
    Quoted
    • InstallationNot required
    • HardwareNone
    • Works withEvents & Operations and up
    Requires Events & Operations
  • Guest Follow-up AutomationSoftwareLimitedA branded thank-you email after each visit or event.
    Monthly
    Quoted
    • InstallationNot required
    • HardwareNone
    • Works withEvents & Operations and up · included from Complete Platform
    Requires Events & Operations
Compare features

What each package includes.

Open a category for the detail. ✓ works today · Limited works with the limit shown · Planned is not built yet and is never billed before it works.

Inquiry Capture4 items
Inquiry Capture: features by package
FeatureLeadFormEvents & OperationsComplete PlatformEnterprise
Branded LeadFormsA guided inquiry on your website: event type, package and menu, details, contact, review.✓✓✓✓
General Inquiry linksOne link for guests who have not decided; they explore every option and the same inquiry continues.✓✓✓✓
Employee Inquiry pageStaff start an inquiry from a phone call and send the guest a branded link.✓✓✓✓
Resume linksGuests stop and come back later from the same private link.✓✓✓✓
Lead Management4 items
Lead Management: features by package
FeatureLeadFormEvents & OperationsComplete PlatformEnterprise
Lead list and lead profilesEvery inquiry with status, source, date, guest count and the guest’s selections.✓✓✓✓
Custom Guest LinksChoose what a guest may change, where they start and which packages they see.✓✓✓✓
Guest experience previewsSee exactly what the guest will see before you send the link.✓✓✓✓
Lead-to-event conversionTurn a lead into an event in one step; every selection carries over.—✓✓✓
Event Management3 items
Event Management: features by package
FeatureLeadFormEvents & OperationsComplete PlatformEnterprise
Event profilesStatus, timing, room, guests, menu and documents on one page.—✓✓✓
Event calendarEvery event by status and style, with search and filters.—✓✓✓
Floor plansDraw rooms and layouts and attach them to events.—✓✓✓
Guest Experience4 items
Guest Experience: features by package
FeatureLeadFormEvents & OperationsComplete PlatformEnterprise
Branded guest emailsGuest emails in your restaurant’s design, previewed before sending. Sending from your own email address needs setup with our team; until then staff text or copy the link.LimitedLimitedLimitedLimited
Text message templatesReady-made texts with the guest’s link, sent from your restaurant’s line. Sent one at a time from a connected phone line.✓✓✓✓
Guest portalA private page per guest: progress, menu, documents, messages and next step.—✓✓✓
Guest conversationsEmail, text and internal notes on one thread per guest.—✓✓✓
Documents & Payments4 items
Documents & Payments: features by package
FeatureLeadFormEvents & OperationsComplete PlatformEnterprise
ProposalsGenerated from the event, so menu and guest count match what was booked.—✓✓✓
ContractsThe guest reviews and signs in the guest portal. Signed by typed name, not a certified e-signature service.—LimitedLimitedLimited
InvoicesInvoices and payment schedules from the event. Online card payments are planned.—LimitedLimitedLimited
BEOsA banquet event order for the front of house, from the same record.—✓✓✓
Kitchen Operations2 items
Kitchen Operations: features by package
FeatureLeadFormEvents & OperationsComplete PlatformEnterprise
Kitchen sheetsWhat to make, for how many, by when.—✓✓✓
Kitchen display (software)The day’s sheets on a screen in the kitchen. Runs in any browser or smart TV.—✓✓✓
Website & Branding4 items
Website & Branding: features by package
FeatureLeadFormEvents & OperationsComplete PlatformEnterprise
Your brand on every guest pageInquiry pages, emails, portal and documents in your colors and logo. Set up by our team.✓✓✓✓
Restaurant website managementYour restaurant website, with the inquiry built in, kept up to date. Built and updated by our team; self-service editing is not yet available for every restaurant.——LimitedLimited
Menu managementMenus and packages kept in one place for the website, inquiry and documents.——✓✓
Self-serve design themesSwitch your guest pages between designs yourself.——PlannedPlanned
Marketing2 items
Marketing: features by package
FeatureLeadFormEvents & OperationsComplete PlatformEnterprise
After-dining follow-upA branded thank-you email after a visit or event. Email follow-up only; campaigns are planned.——LimitedLimited
Email campaignsSeasonal campaigns to past guests.——PlannedPlanned
Reporting2 items
Reporting: features by package
FeatureLeadFormEvents & OperationsComplete PlatformEnterprise
Standard reportsLeads, events and revenue reports with CSV export. Fixed reports; no custom report builder.—LimitedLimitedLimited
Advanced analyticsConversion and source reporting beyond the standard reports.——PlannedPlanned
Integrations2 items
Integrations: features by package
FeatureLeadFormEvents & OperationsComplete PlatformEnterprise
Tripleseat lead updatesKeep Tripleseat as your event system and send it the inquiries. Lead updates only.LimitedLimitedLimitedLimited
Resy large-party syncLarge-party bookings mirrored to your reservation book. Large parties only.—LimitedLimitedLimited
Support2 items
Support: features by package
FeatureLeadFormEvents & OperationsComplete PlatformEnterprise
Setup by our teamWe build your branded inquiry and load your packages and menus.✓✓✓✓
Multi-location administrationSeveral restaurants under one account.——PlannedPlanned
Pricing questions

Before you ask.

Why do some prices say “Quoted”?

We publish a price only once it is final. Until then, every setup is quoted after a short call about how your restaurant takes inquiries today.

Is there a one-time setup fee?

Yes. Setup covers building your branded LeadForm, loading your packages and menus, and connecting your email. The subscription is monthly.

Is hardware included?

No. Kitchen display software runs on any browser or smart TV you already own. Screens we supply are quoted separately and are a one-time cost.

Can I keep my current event software?

Yes. Tier 1 is built for that: ComfortCater captures and qualifies the inquiry, and your team keeps booking in the system you use today.

What does “Planned” mean?

It is on our roadmap but not built yet. You can tell us you are interested, and we will never bill for it before it works.

Do you have multi-location or enterprise pricing?

Multi-location administration is planned. Restaurant groups can talk to us now about a combined quote.